USAA CASUALTY INSURANCE COMPANY Insurance Complaints in 2023
Year-in-review analysis of 248 insurance complaints filed against USAA CASUALTY INSURANCE COMPANY during 2023, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2023: 248
- Total Complaints (All Time): 2,099
- 2023 Share: 11.8%
- Coverage Types: 3
- States Affected: 2
- AI Risk Score: 71/100
2023 Complaint Analysis for USAA CASUALTY INSURANCE COMPANY
In 2023, USAA CASUALTY INSURANCE COMPANY received 248 insurance complaints from consumers across 2 states and 3 coverage types. This represents 11.8% of USAA CASUALTY INSURANCE COMPANY's all-time complaint volume.
The leading category was homeowners with 216 complaints. Other significant categories: auto (31), renters (1).
Geographically, Texas led with 213 complaints. Other top states: Connecticut (35).
2023 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| homeowners | 216 | 87.1% |
| auto | 31 | 12.5% |
| renters | 1 | 0.4% |
2023 Complaints by State
| State | Complaints |
|---|---|
| Texas | 213 |
| Connecticut | 35 |
USAA CASUALTY INSURANCE COMPANY Complaints from 2023
- homeowners Complaint #TX-381152-6b2a9b79 — Texas (2023-12-27)
- homeowners Complaint #TX-381082-bd27988f — Texas (2023-12-22)
- homeowners Complaint #TX-380787-969955dd — Texas (2023-12-19)
- homeowners Complaint #TX-380710-bd27988f — Texas (2023-12-19)
- homeowners Complaint #TX-380674-dc1fda00 — Texas (2023-12-19)
- homeowners Complaint #TX-380537-789c7d47 — Texas (2023-12-18)
- auto Complaint #CT-7059987-72d3f9d2 — Connecticut (2023-12-15)
- homeowners Complaint #TX-380217-ef460a9e — Texas (2023-12-14)
- homeowners Complaint #TX-380129-969955dd — Texas (2023-12-13)
- homeowners Complaint #TX-380126-ad413737 — Texas (2023-12-13)
Frequently Asked Questions
How many complaints did USAA CASUALTY INSURANCE COMPANY receive in 2023?
USAA CASUALTY INSURANCE COMPANY received 248 insurance complaints in 2023, according to NAIC and state DOI data.
What types of complaints were filed against USAA CASUALTY INSURANCE COMPANY in 2023?
The most common types: homeowners (216), auto (31), renters (1).
Which states had the most complaints against USAA CASUALTY INSURANCE COMPANY in 2023?
Top states: Texas (213), Connecticut (35).
Is USAA CASUALTY INSURANCE COMPANY's complaint volume increasing or decreasing?
USAA CASUALTY INSURANCE COMPANY's complaint history: 2026 (112), 2025 (306), 2024 (295), 2023 (248), 2022 (128), 2021 (113), 2020 (85), 2019 (118), 2018 (108), 2017 (115), 2016 (141), 2015 (120), 2014 (106), 2013 (63), 2012 (41).
USAA CASUALTY INSURANCE COMPANY Complaints by Year
- 2026 — 112 complaints
- 2025 — 306 complaints
- 2024 — 295 complaints
- 2023 — 248 complaints (current)
- 2022 — 128 complaints
- 2021 — 113 complaints
- 2020 — 85 complaints
- 2019 — 118 complaints
- 2018 — 108 complaints
- 2017 — 115 complaints
- 2016 — 141 complaints
- 2015 — 120 complaints
- 2014 — 106 complaints
- 2013 — 63 complaints
- 2012 — 41 complaints