Aetna Insurance Complaints in 2021
Year-in-review analysis of 419 insurance complaints filed against Aetna during 2021, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2021: 419
- Total Complaints (All Time): 4,381
- 2021 Share: 9.6%
- Coverage Types: 1
- States Affected: 51
- AI Risk Score: 85/100
2021 Complaint Analysis for Aetna
In 2021, Aetna received 419 insurance complaints from consumers across 51 states and 1 coverage type. This represents 9.6% of Aetna's all-time complaint volume.
The leading category was health with 419 complaints.
Geographically, Maryland led with 15 complaints. Other top states: Arizona (13), Tennessee (13), North Dakota (13).
2021 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 419 | 100.0% |
2021 Complaints by State
| State | Complaints |
|---|---|
| Maryland | 15 |
| Arizona | 13 |
| Tennessee | 13 |
| North Dakota | 13 |
| Michigan | 12 |
| Oklahoma | 12 |
| Missouri | 12 |
| Utah | 11 |
| Connecticut | 11 |
| New York | 11 |
| Kansas | 11 |
| Alaska | 11 |
| Oregon | 11 |
| Hawaii | 11 |
| Louisiana | 10 |
Aetna Complaints from 2021
- health Complaint #IC-MOCQK4GU-2FAB94 — Maryland (2021-12-28)
- health Complaint #IC-MOCQK4GT-R1Z87W — Louisiana (2021-12-28)
- health Complaint #IC-MOCQK4GP-VF3Q8C — Utah (2021-12-28)
- health Complaint #IC-MOCQK4GU-PIYHXU — Wyoming (2021-12-27)
- health Complaint #IC-MOCQK4GQ-7QZ5BY — Connecticut (2021-12-27)
- health Complaint #IC-MOCQK4GR-YUEXUW — Maine (2021-12-26)
- health Complaint #IC-MOCQK4GU-GXE5WH — New Hampshire (2021-12-25)
- health Complaint #IC-MOCQK4GT-X7C87C — Arizona (2021-12-25)
- health Complaint #IC-MOCQK4GT-DWSY47 — Ohio (2021-12-24)
- health Complaint #IC-MOCQK4GR-GC5NKW — Michigan (2021-12-24)
Frequently Asked Questions
How many complaints did Aetna receive in 2021?
Aetna received 419 insurance complaints in 2021, according to NAIC and state DOI data.
What types of complaints were filed against Aetna in 2021?
The most common types: health (419).
Which states had the most complaints against Aetna in 2021?
Top states: Maryland (15), Arizona (13), Tennessee (13), North Dakota (13), Michigan (12).
Is Aetna's complaint volume increasing or decreasing?
Aetna's complaint history: 2026 (334), 2025 (1223), 2024 (1036), 2023 (694), 2022 (675), 2021 (419).