Aetna Insurance Complaints in 2024
Year-in-review analysis of 1,036 insurance complaints filed against Aetna during 2024, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2024: 1,036
- Total Complaints (All Time): 4,381
- 2024 Share: 23.6%
- Coverage Types: 1
- States Affected: 51
- AI Risk Score: 85/100
2024 Complaint Analysis for Aetna
In 2024, Aetna received 1,036 insurance complaints from consumers across 51 states and 1 coverage type. This represents 23.6% of Aetna's all-time complaint volume.
The leading category was health with 1036 complaints.
Geographically, South Carolina led with 32 complaints. Other top states: Nebraska (32), Michigan (31), Massachusetts (28).
2024 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 1,036 | 100.0% |
2024 Complaints by State
| State | Complaints |
|---|---|
| South Carolina | 32 |
| Nebraska | 32 |
| Michigan | 31 |
| Massachusetts | 28 |
| Montana | 28 |
| Mississippi | 27 |
| Florida | 27 |
| Pennsylvania | 27 |
| Colorado | 26 |
| Wisconsin | 26 |
| Oregon | 25 |
| Ohio | 25 |
| New Jersey | 25 |
| Alaska | 24 |
| North Carolina | 24 |
Aetna Complaints from 2024
- health Complaint #IC-MOCQK4GU-R51NKM — Oregon (2024-12-31)
- health Complaint #IC-MOCQK4GT-CAHRQJ — Arizona (2024-12-31)
- health Complaint #IC-MNTR5QDC-W4ND75 — New Hampshire (2024-12-31)
- health Complaint #IC-MOCQK4GS-V6EUXQ — Virginia (2024-12-30)
- health Complaint #IC-MNH9240J-FRFIQJ — Arkansas (2024-12-30)
- health Complaint #IC-MOCQK4GT-840MLF — Virginia (2024-12-29)
- health Complaint #IC-MOCQK4GQ-WXKNYA — Kentucky (2024-12-29)
- health Complaint #IC-MNK3XPCF-TBC0FV — Mississippi (2024-12-29)
- health Complaint #IC-MNK3XPOA-O359E5 — Idaho (2024-12-28)
- health Complaint #IC-MNK3XPBH-3ASFNY — South Carolina (2024-12-28)
Frequently Asked Questions
How many complaints did Aetna receive in 2024?
Aetna received 1036 insurance complaints in 2024, according to NAIC and state DOI data.
What types of complaints were filed against Aetna in 2024?
The most common types: health (1036).
Which states had the most complaints against Aetna in 2024?
Top states: South Carolina (32), Nebraska (32), Michigan (31), Massachusetts (28), Montana (28).
Is Aetna's complaint volume increasing or decreasing?
Aetna's complaint history: 2026 (334), 2025 (1223), 2024 (1036), 2023 (694), 2022 (675), 2021 (419).