Aetna Insurance Complaints in 2025
Year-in-review analysis of 1,223 insurance complaints filed against Aetna during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 1,223
- Total Complaints (All Time): 4,381
- 2025 Share: 27.9%
- Coverage Types: 1
- States Affected: 51
- AI Risk Score: 85/100
2025 Complaint Analysis for Aetna
In 2025, Aetna received 1,223 insurance complaints from consumers across 51 states and 1 coverage type. This represents 27.9% of Aetna's all-time complaint volume.
The leading category was health with 1223 complaints.
Geographically, Texas led with 37 complaints. Other top states: Louisiana (30), Rhode Island (29), Tennessee (29).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 1,223 | 100.0% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Texas | 37 |
| Louisiana | 30 |
| Rhode Island | 29 |
| Tennessee | 29 |
| North Carolina | 29 |
| California | 29 |
| Arkansas | 28 |
| Wyoming | 28 |
| Pennsylvania | 28 |
| West Virginia | 28 |
| Nevada | 28 |
| Colorado | 27 |
| Oklahoma | 27 |
| Delaware | 27 |
| Nebraska | 27 |
Aetna Complaints from 2025
- health Complaint #IC-MOCQK4GT-OS19QX — Alabama (2025-12-31)
- health Complaint #IC-MOCQK4GT-DUIPH9 — Colorado (2025-12-31)
- health Complaint #IC-MOCQK4GT-BG82OE — Georgia (2025-12-31)
- health Complaint #IC-MNJE7VS3-HU7UGR — New Jersey (2025-12-31)
- health Complaint #IC-MOCQK4GP-S25OQS — District of Columbia (2025-12-30)
- health Complaint #IC-MOCQK4GP-JPDKV2 — Rhode Island (2025-12-30)
- health Complaint #IC-MNTR5PZK-0SQGO4 — Oklahoma (2025-12-30)
- health Complaint #IC-MOCQK4GP-T9OQQ8 — Arkansas (2025-12-29)
- health Complaint #IC-MNH924B6-I268MH — Wisconsin (2025-12-29)
- health Complaint #IC-MOCQK4GT-N0K1QD — Arizona (2025-12-28)
Frequently Asked Questions
How many complaints did Aetna receive in 2025?
Aetna received 1223 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against Aetna in 2025?
The most common types: health (1223).
Which states had the most complaints against Aetna in 2025?
Top states: Texas (37), Louisiana (30), Rhode Island (29), Tennessee (29), North Carolina (29).
Is Aetna's complaint volume increasing or decreasing?
Aetna's complaint history: 2026 (334), 2025 (1223), 2024 (1036), 2023 (694), 2022 (675), 2021 (419).