Aetna Insurance Complaints in 2023
Year-in-review analysis of 694 insurance complaints filed against Aetna during 2023, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2023: 694
- Total Complaints (All Time): 4,381
- 2023 Share: 15.8%
- Coverage Types: 1
- States Affected: 51
- AI Risk Score: 85/100
2023 Complaint Analysis for Aetna
In 2023, Aetna received 694 insurance complaints from consumers across 51 states and 1 coverage type. This represents 15.8% of Aetna's all-time complaint volume.
The leading category was health with 694 complaints.
Geographically, Alaska led with 25 complaints. Other top states: Ohio (25), South Dakota (19), Illinois (19).
2023 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 694 | 100.0% |
2023 Complaints by State
| State | Complaints |
|---|---|
| Alaska | 25 |
| Ohio | 25 |
| South Dakota | 19 |
| Illinois | 19 |
| Nevada | 19 |
| Idaho | 19 |
| Florida | 18 |
| California | 17 |
| Connecticut | 17 |
| New York | 16 |
| Montana | 16 |
| Washington | 16 |
| New Jersey | 16 |
| Utah | 16 |
| Rhode Island | 15 |
Aetna Complaints from 2023
- health Complaint #IC-MOCQK4GR-YSCCWP — Alaska (2023-12-31)
- health Complaint #IC-MOCQK4GR-5GZVAL — New York (2023-12-31)
- health Complaint #IC-MOCQK4GT-J3D5D8 — Ohio (2023-12-30)
- health Complaint #IC-MOCQK4GS-NBTH6K — Rhode Island (2023-12-30)
- health Complaint #IC-MOCQK4GS-32PN4E — South Dakota (2023-12-30)
- health Complaint #IC-MOCQK4GU-581OSZ — Florida (2023-12-29)
- health Complaint #IC-MOCQK4GP-HGJTU3 — Kansas (2023-12-29)
- health Complaint #IC-MOCQK4GR-OQ7RVZ — California (2023-12-28)
- health Complaint #IC-MOCQK4GU-Y7KELQ — Oregon (2023-12-26)
- health Complaint #IC-MOCQK4GT-KEZFU7 — Wisconsin (2023-12-26)
Frequently Asked Questions
How many complaints did Aetna receive in 2023?
Aetna received 694 insurance complaints in 2023, according to NAIC and state DOI data.
What types of complaints were filed against Aetna in 2023?
The most common types: health (694).
Which states had the most complaints against Aetna in 2023?
Top states: Alaska (25), Ohio (25), South Dakota (19), Illinois (19), Nevada (19).
Is Aetna's complaint volume increasing or decreasing?
Aetna's complaint history: 2026 (334), 2025 (1223), 2024 (1036), 2023 (694), 2022 (675), 2021 (419).