Brighthouse Life Insurance Company — health Complaints in Connecticut

Detailed analysis of 15 health insurance complaints filed against Brighthouse Life Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Connecticut: 15
Total health Complaints (All States): 105
Connecticut Share: 14.3%
NAIC Complaint Ratio: 12.73
AI Risk Score: 79/100

Analysis: Brighthouse Life Insurance Company health in Connecticut

Brighthouse Life Insurance Company has accumulated 15 health insurance complaints from consumers in Connecticut. Across all states, Brighthouse Life Insurance Company has 105 total health complaints, making Connecticut responsible for 14.3% of the volume.

The most frequent complaint sub-type is Premium or billing dispute with 4 complaints. Other common issues include Unfair settlement (4), Delayed payment (4), Claim denial (2).

The most active year was 2025 with 1 complaint filed.

Consumers in Connecticut who have health disputes with Brighthouse Life Insurance Company can file a complaint with the Connecticut Department of Insurance.

health Complaint Issues in Connecticut

Issue Type	Complaints	%
Premium or billing dispute	4	26.7%
Unfair settlement	4	26.7%
Delayed payment	4	26.7%
Claim denial	2	13.3%
Unprofessional Conduct by Insurer \| PolicyHolder Service \| Question of Fact/Contract/Provision/Legal Issue	1	6.7%

Complaints by Year

2025: 1 complaints
2024: 4 complaints
2023: 2 complaints
2022: 5 complaints
2021: 3 complaints

Recent health Complaints Against Brighthouse Life Insurance Company in Connecticut

health Complaint #CT-7079321-c84c2fed (2025-10-24) — Claim denial
health Complaint #CT-7070748-eb2b67cb (2024-12-11) — Claim denial
health Complaint #CT-7068687-cbf7963e (2024-10-04) — Premium or billing dispute
health Complaint #CT-7068134-a5b80d90 (2024-09-18) — Unfair settlement
health Complaint #CT-7060866-f3a04ff3 (2024-01-21) — Unfair settlement
health Complaint #CT-7058218-3c9a9ad0 (2023-10-13) — Delayed payment
health Complaint #CT-7054696-9fcaa3fc (2023-05-30) — Unfair settlement
health Complaint #CT-7049946-e0314cb3 (2022-12-07) — Unfair settlement
health Complaint #CT-7045870-8df51f90 (2022-06-14) — Delayed payment
health Complaint #CT-7042318-3806381a (2022-01-24) — Delayed payment

Frequently Asked Questions

How many health complaints does Brighthouse Life Insurance Company have in Connecticut?

Brighthouse Life Insurance Company has 15 health insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common health complaint issues with Brighthouse Life Insurance Company in Connecticut?

The most common issues are: Premium or billing dispute (4), Unfair settlement (4), Delayed payment (4), Claim denial (2), Unprofessional Conduct by Insurer | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue (1).

How does Brighthouse Life Insurance Company's health record in Connecticut compare to other states?

Brighthouse Life Insurance Company has 15 health complaints in Connecticut out of 105 total health complaints nationwide. That is 14.3% of their health volume.

Where can I file a health complaint against Brighthouse Life Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.