Progressive Insurance Complaints in 2024
Year-in-review analysis of 2,200 insurance complaints filed against Progressive during 2024, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2024: 2,200
- Total Complaints (All Time): 9,641
- 2024 Share: 22.8%
- Coverage Types: 2
- States Affected: 51
- AI Risk Score: 55/100
2024 Complaint Analysis for Progressive
In 2024, Progressive received 2,200 insurance complaints from consumers across 51 states and 2 coverage types. This represents 22.8% of Progressive's all-time complaint volume.
The leading category was auto with 1108 complaints. Other significant categories: homeowners (1092).
Geographically, Minnesota led with 59 complaints. Other top states: Virginia (56), Ohio (55), Delaware (55).
2024 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| auto | 1,108 | 50.4% |
| homeowners | 1,092 | 49.6% |
2024 Complaints by State
| State | Complaints |
|---|---|
| Minnesota | 59 |
| Virginia | 56 |
| Ohio | 55 |
| Delaware | 55 |
| Iowa | 54 |
| Louisiana | 54 |
| Texas | 52 |
| Pennsylvania | 51 |
| Missouri | 51 |
| Florida | 51 |
| California | 50 |
| South Dakota | 50 |
| Rhode Island | 49 |
| Kentucky | 49 |
| Michigan | 47 |
Progressive Complaints from 2024
- homeowners Complaint #IC-MOCPHQ1H-Y0UJKC — Utah (2024-12-31)
- auto Complaint #IC-MOCPHQ1G-86Y0JJ — Connecticut (2024-12-31)
- auto Complaint #IC-MOCP2TVJ-QE0W1S — Rhode Island (2024-12-31)
- homeowners Complaint #IC-MOCP2TVI-S6EFTY — Virginia (2024-12-31)
- homeowners Complaint #IC-MNTR5ETL-ATZDBU — South Carolina (2024-12-31)
- auto Complaint #IC-MNK3XE52-5DLC7J — Maryland (2024-12-31)
- homeowners Complaint #IC-MNK3XDYV-HG2OX2 — Pennsylvania (2024-12-31)
- homeowners Complaint #IC-MOCPHQ1F-QZFC1S — Alabama (2024-12-30)
- auto Complaint #IC-MOCP2TVI-BWXIQR — Ohio (2024-12-30)
- auto Complaint #IC-MOCP2TVH-T3FRO7 — Alabama (2024-12-30)
Frequently Asked Questions
How many complaints did Progressive receive in 2024?
Progressive received 2200 insurance complaints in 2024, according to NAIC and state DOI data.
What types of complaints were filed against Progressive in 2024?
The most common types: auto (1108), homeowners (1092).
Which states had the most complaints against Progressive in 2024?
Top states: Minnesota (59), Virginia (56), Ohio (55), Delaware (55), Iowa (54).
Is Progressive's complaint volume increasing or decreasing?
Progressive's complaint history: 2026 (677), 2025 (2438), 2024 (2200), 2023 (1661), 2022 (1633), 2021 (1032).