Progressive Insurance Complaints in 2025
Year-in-review analysis of 2,438 insurance complaints filed against Progressive during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 2,438
- Total Complaints (All Time): 9,641
- 2025 Share: 25.3%
- Coverage Types: 2
- States Affected: 51
- AI Risk Score: 55/100
2025 Complaint Analysis for Progressive
In 2025, Progressive received 2,438 insurance complaints from consumers across 51 states and 2 coverage types. This represents 25.3% of Progressive's all-time complaint volume.
The leading category was auto with 1229 complaints. Other significant categories: homeowners (1209).
Geographically, Vermont led with 66 complaints. Other top states: Missouri (62), Rhode Island (62), North Dakota (61).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| auto | 1,229 | 50.4% |
| homeowners | 1,209 | 49.6% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Vermont | 66 |
| Missouri | 62 |
| Rhode Island | 62 |
| North Dakota | 61 |
| Indiana | 60 |
| Wisconsin | 58 |
| Kentucky | 57 |
| North Carolina | 57 |
| Oregon | 54 |
| Mississippi | 54 |
| Florida | 54 |
| District of Columbia | 53 |
| Illinois | 51 |
| Maryland | 50 |
| West Virginia | 50 |
Progressive Complaints from 2025
- homeowners Complaint #IC-MOCPHQ1G-TGUJ0M — Oregon (2025-12-31)
- auto Complaint #IC-MOCPHQ1E-8GWPYB — Nevada (2025-12-31)
- auto Complaint #IC-MOCP2TVI-GKMKOB — Tennessee (2025-12-31)
- homeowners Complaint #IC-MOCP2TVE-99NAIB — Mississippi (2025-12-31)
- homeowners Complaint #IC-MOCPHQ1F-T6WAM6 — Indiana (2025-12-30)
- auto Complaint #IC-MOCPHQ1F-DKFPIC — Michigan (2025-12-30)
- homeowners Complaint #IC-MOCP2TVJ-1J0GAI — Kentucky (2025-12-30)
- homeowners Complaint #IC-MOCP2TVI-VYGYK6 — Wisconsin (2025-12-30)
- homeowners Complaint #IC-MOCP2TVH-QYERKD — Ohio (2025-12-30)
- auto Complaint #IC-MOCP2TVE-NZY62A — Arizona (2025-12-30)
Frequently Asked Questions
How many complaints did Progressive receive in 2025?
Progressive received 2438 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against Progressive in 2025?
The most common types: auto (1229), homeowners (1209).
Which states had the most complaints against Progressive in 2025?
Top states: Vermont (66), Missouri (62), Rhode Island (62), North Dakota (61), Indiana (60).
Is Progressive's complaint volume increasing or decreasing?
Progressive's complaint history: 2026 (677), 2025 (2438), 2024 (2200), 2023 (1661), 2022 (1633), 2021 (1032).