InsuranceComplaintCheck

Root Insurance Company Insurance Complaints in 2021

Year-in-review analysis of 44 insurance complaints filed against Root Insurance Company during 2021, based on public NAIC and state DOI data.

Key Statistics

  • Complaints in 2021: 44
  • Total Complaints (All Time): 230
  • 2021 Share: 19.1%
  • Coverage Types: 3
  • States Affected: 2
  • AI Risk Score: 79/100

2021 Complaint Analysis for Root Insurance Company

In 2021, Root Insurance Company received 44 insurance complaints from consumers across 2 states and 3 coverage types. This represents 19.1% of Root Insurance Company's all-time complaint volume.

The leading category was homeowners with 42 complaints. Other significant categories: auto (1), general (1).

Geographically, Texas led with 42 complaints. Other top states: Connecticut (2).

2021 Complaints by Category

Coverage TypeComplaints%
homeowners4295.5%
auto12.3%
general12.3%

2021 Complaints by State

StateComplaints
Texas42
Connecticut2

Root Insurance Company Complaints from 2021

Frequently Asked Questions

How many complaints did Root Insurance Company receive in 2021?

Root Insurance Company received 44 insurance complaints in 2021, according to NAIC and state DOI data.

What types of complaints were filed against Root Insurance Company in 2021?

The most common types: homeowners (42), auto (1), general (1).

Which states had the most complaints against Root Insurance Company in 2021?

Top states: Texas (42), Connecticut (2).

Is Root Insurance Company's complaint volume increasing or decreasing?

Root Insurance Company's complaint history: 2026 (9), 2025 (18), 2024 (13), 2023 (19), 2022 (39), 2021 (44), 2020 (42), 2019 (33), 2018 (13).

Root Insurance Company Complaints by Year

  • 2026 — 9 complaints
  • 2025 — 18 complaints
  • 2024 — 13 complaints
  • 2023 — 19 complaints
  • 2022 — 39 complaints
  • 2021 — 44 complaints (current)
  • 2020 — 42 complaints
  • 2019 — 33 complaints
  • 2018 — 13 complaints

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