Root Insurance Company Insurance Complaints in 2025
Year-in-review analysis of 18 insurance complaints filed against Root Insurance Company during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 18
- Total Complaints (All Time): 230
- 2025 Share: 7.8%
- Coverage Types: 2
- States Affected: 2
- AI Risk Score: 79/100
2025 Complaint Analysis for Root Insurance Company
In 2025, Root Insurance Company received 18 insurance complaints from consumers across 2 states and 2 coverage types. This represents 7.8% of Root Insurance Company's all-time complaint volume.
The leading category was auto with 10 complaints. Other significant categories: homeowners (8).
Geographically, Connecticut led with 10 complaints. Other top states: Texas (8).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| auto | 10 | 55.6% |
| homeowners | 8 | 44.4% |
2025 Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 10 |
| Texas | 8 |
Root Insurance Company Complaints from 2025
- homeowners Complaint #TX-443511-6f62bb4d — Texas (2025-12-31)
- homeowners Complaint #TX-439219-9f60eada — Texas (2025-11-07)
- auto Complaint #CT-7079650-75f8b37e — Connecticut (2025-11-03)
- auto Complaint #CT-7079641-75f8b37e — Connecticut (2025-11-03)
- auto Complaint #CT-7079493-dd86c27d — Connecticut (2025-10-29)
- auto Complaint #CT-7079364-eaa6e7d9 — Connecticut (2025-10-26)
- homeowners Complaint #TX-436422-894771bb — Texas (2025-10-07)
- auto Complaint #CT-7078612-7f463144 — Connecticut (2025-09-26)
- auto Complaint #CT-7077753-5bad453a — Connecticut (2025-08-26)
- auto Complaint #CT-7077533-23449ae3 — Connecticut (2025-08-20)
Frequently Asked Questions
How many complaints did Root Insurance Company receive in 2025?
Root Insurance Company received 18 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against Root Insurance Company in 2025?
The most common types: auto (10), homeowners (8).
Which states had the most complaints against Root Insurance Company in 2025?
Top states: Connecticut (10), Texas (8).
Is Root Insurance Company's complaint volume increasing or decreasing?
Root Insurance Company's complaint history: 2026 (9), 2025 (18), 2024 (13), 2023 (19), 2022 (39), 2021 (44), 2020 (42), 2019 (33), 2018 (13).