health Insurance Complaints in Texas — 2021
Analysis of 115 health insurance complaints filed by consumers in Texas during 2021, based on public NAIC and state DOI data.
Key Statistics
- health in Texas (2021): 115
- All-Time health in Texas: 1,095
- Insurers with Complaints: 23
2021 Analysis: health in Texas
In 2021, consumers in Texas filed 115 health insurance complaints against 23 insurers. This represents 10.5% of all health complaints ever recorded in Texas.
The insurer with the most complaints was UnitedHealthcare with 23. Others: Anthem Blue Cross (18), Humana (11), Centene (8).
The most common sub-type was Other (115).
Top Insurers — health in Texas (2021)
| Insurer | Complaints | % |
|---|---|---|
| UnitedHealthcare | 23 | 20.0% |
| Anthem Blue Cross | 18 | 15.7% |
| Humana | 11 | 9.6% |
| Centene | 8 | 7.0% |
| Aetna | 8 | 7.0% |
| Kaiser Permanente | 7 | 6.1% |
| Ambetter Health | 7 | 6.1% |
| Blue Cross Blue Shield of Michigan | 6 | 5.2% |
| Cigna | 4 | 3.5% |
| Oscar Health | 3 | 2.6% |
| Tufts Health Plan | 3 | 2.6% |
| EmblemHealth | 3 | 2.6% |
| Carefirst BlueCross | 2 | 1.7% |
| Blue Cross Blue Shield of Illinois | 2 | 1.7% |
| Molina Healthcare | 2 | 1.7% |
| Horizon Blue Cross Blue Shield | 1 | 0.9% |
| Blue Cross Blue Shield of Florida | 1 | 0.9% |
| Blue Cross Blue Shield of Texas | 1 | 0.9% |
| Health Net | 1 | 0.9% |
| Medica Health Plans | 1 | 0.9% |
health Complaints in Texas from 2021
- health #IC-MOCSB950-65DRLP — Horizon Blue Cross Blue Shield
- health #IC-MOCQTZ9C-33EKNI — Centene
- health #IC-MOCQQSW3-ZG9UCJ — Blue Cross Blue Shield of Michigan
- health #IC-MOCRCUCC-LCDJ9O — Oscar Health
- health #IC-MOCQP4N1-GZMCI0 — Kaiser Permanente
- health #IC-MOCRCUCC-T3QSHI — Oscar Health
- health #IC-MOCQH5LH-LR2Z5W — Cigna
- health #IC-MOCQ6CII-YRITD4 — UnitedHealthcare
- health #IC-MOCQK4GT-21RATX — Aetna
- health #IC-MOCQD2OH-0W7HWG — Anthem Blue Cross
Frequently Asked Questions
How many health complaints were filed in Texas in 2021?
There were 115 health insurance complaints filed in Texas during 2021, according to NAIC and state DOI data.
Which insurers had the most health complaints in Texas in 2021?
Top insurers: UnitedHealthcare (23), Anthem Blue Cross (18), Humana (11), Centene (8), Aetna (8).
Where can I file a health complaint in Texas?
File a complaint with the Texas Department of Insurance or through the NAIC Consumer Information Source.
Are health complaints in Texas increasing?
Trend in Texas: 2026 (73), 2025 (281), 2024 (243), 2023 (191), 2022 (192), 2021 (115).