health Insurance Complaints in Texas — 2023
Analysis of 191 health insurance complaints filed by consumers in Texas during 2023, based on public NAIC and state DOI data.
Key Statistics
- health in Texas (2023): 191
- All-Time health in Texas: 1,095
- Insurers with Complaints: 35
2023 Analysis: health in Texas
In 2023, consumers in Texas filed 191 health insurance complaints against 35 insurers. This represents 17.4% of all health complaints ever recorded in Texas.
The insurer with the most complaints was UnitedHealthcare with 45. Others: Anthem Blue Cross (23), Centene (19), Humana (13).
The most common sub-type was Other (191).
Top Insurers — health in Texas (2023)
| Insurer | Complaints | % |
|---|---|---|
| UnitedHealthcare | 45 | 23.6% |
| Anthem Blue Cross | 23 | 12.0% |
| Centene | 19 | 9.9% |
| Humana | 13 | 6.8% |
| Blue Cross Blue Shield of Texas | 8 | 4.2% |
| Ambetter Health | 7 | 3.7% |
| Aetna | 7 | 3.7% |
| Kaiser Permanente | 6 | 3.1% |
| Molina Healthcare | 6 | 3.1% |
| Cigna | 5 | 2.6% |
| Blue Cross Blue Shield of Florida | 5 | 2.6% |
| Blue Cross Blue Shield of Michigan | 4 | 2.1% |
| Blue Cross Blue Shield of North Carolina | 4 | 2.1% |
| EmblemHealth | 4 | 2.1% |
| Blue Cross Blue Shield of Illinois | 3 | 1.6% |
| Highmark Health | 3 | 1.6% |
| Devoted Health | 2 | 1.0% |
| Bright Health | 2 | 1.0% |
| Independence Blue Cross | 2 | 1.0% |
| Carefirst BlueCross | 2 | 1.0% |
health Complaints in Texas from 2023
- health #IC-MOCQ6CII-LT8RTU — UnitedHealthcare
- health #IC-MOCR47NE-461GUB — Ambetter Health
- health #IC-MOCQQSW3-2MSSHI — Blue Cross Blue Shield of Michigan
- health #IC-MOCQTZ9C-6XGDRU — Centene
- health #IC-MOCQP4MZ-ZNV1Y4 — Kaiser Permanente
- health #IC-MOCQMUB5-RBK7CY — Humana
- health #IC-MOCQTJZP-85SGZK — Blue Cross Blue Shield of North Carolina
- health #IC-MOCQTZ9C-VOP5H5 — Centene
- health #IC-MOCQD2OF-7QB3R3 — Anthem Blue Cross
- health #IC-MOCQTZ9C-K96FA8 — Centene
Frequently Asked Questions
How many health complaints were filed in Texas in 2023?
There were 191 health insurance complaints filed in Texas during 2023, according to NAIC and state DOI data.
Which insurers had the most health complaints in Texas in 2023?
Top insurers: UnitedHealthcare (45), Anthem Blue Cross (23), Centene (19), Humana (13), Blue Cross Blue Shield of Texas (8).
Where can I file a health complaint in Texas?
File a complaint with the Texas Department of Insurance or through the NAIC Consumer Information Source.
Are health complaints in Texas increasing?
Trend in Texas: 2026 (73), 2025 (281), 2024 (243), 2023 (191), 2022 (192), 2021 (115).