health Insurance Complaints in Texas — 2024
Analysis of 243 health insurance complaints filed by consumers in Texas during 2024, based on public NAIC and state DOI data.
Key Statistics
- health in Texas (2024): 243
- All-Time health in Texas: 1,095
- Insurers with Complaints: 30
2024 Analysis: health in Texas
In 2024, consumers in Texas filed 243 health insurance complaints against 30 insurers. This represents 22.2% of all health complaints ever recorded in Texas.
The insurer with the most complaints was UnitedHealthcare with 70. Others: Anthem Blue Cross (31), Aetna (23), Humana (19).
The most common sub-type was Other (243).
Top Insurers — health in Texas (2024)
| Insurer | Complaints | % |
|---|---|---|
| UnitedHealthcare | 70 | 28.8% |
| Anthem Blue Cross | 31 | 12.8% |
| Aetna | 23 | 9.5% |
| Humana | 19 | 7.8% |
| Cigna | 16 | 6.6% |
| Centene | 10 | 4.1% |
| Molina Healthcare | 10 | 4.1% |
| Ambetter Health | 8 | 3.3% |
| Kaiser Permanente | 8 | 3.3% |
| Highmark Health | 6 | 2.5% |
| Blue Cross Blue Shield of Texas | 4 | 1.6% |
| EmblemHealth | 4 | 1.6% |
| Blue Cross Blue Shield of North Carolina | 4 | 1.6% |
| CareSource | 3 | 1.2% |
| Independence Blue Cross | 3 | 1.2% |
| Premera Blue Cross | 3 | 1.2% |
| Oscar Health | 3 | 1.2% |
| Clover Health | 2 | 0.8% |
| Health Net | 2 | 0.8% |
| Blue Cross Blue Shield of Florida | 2 | 0.8% |
health Complaints in Texas from 2024
- health #IC-MOCS11QF-2RIAZM — Clover Health
- health #IC-MNNOJEPA-6N907G — Humana
- health #IC-MOCQ6CIM-UKEMRU — UnitedHealthcare
- health #IC-MNRM01SF-DIB23J — UnitedHealthcare
- health #IC-MNR95129-H2NVWL — Cigna
- health #IC-MOCQH5LG-NBO4ZO — Cigna
- health #IC-MNH9219D-ZAVPTE — Anthem Blue Cross
- health #IC-MOCS9FWI-A0XLKX — Health Net
- health #IC-MOCRH8NZ-DTF321 — Ambetter Health
- health #IC-MOCQMUB4-570HHC — Humana
Frequently Asked Questions
How many health complaints were filed in Texas in 2024?
There were 243 health insurance complaints filed in Texas during 2024, according to NAIC and state DOI data.
Which insurers had the most health complaints in Texas in 2024?
Top insurers: UnitedHealthcare (70), Anthem Blue Cross (31), Aetna (23), Humana (19), Cigna (16).
Where can I file a health complaint in Texas?
File a complaint with the Texas Department of Insurance or through the NAIC Consumer Information Source.
Are health complaints in Texas increasing?
Trend in Texas: 2026 (73), 2025 (281), 2024 (243), 2023 (191), 2022 (192), 2021 (115).