health Insurance Complaints in 2024
Comprehensive analysis of 11,356 health insurance complaints filed during 2024, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in 2024: 11,356
- All-Time health Complaints: 50,754
- Insurers with Complaints: 39
- States Affected: 51
2024 health Complaint Analysis
In 2024, consumers filed 11,356 health insurance complaints against 39 insurers across 51 states.
The insurer with the most health complaints in 2024 was unitedhealthcare with 2814 complaints. Other heavily complained-about insurers: anthem-blue-cross (1783), aetna (1036), humana (895).
Ohio led with 263 health complaints in 2024. Other top states: New Mexico (251), South Carolina (246), Colorado (243).
Top Insurers — health in 2024
| Insurer | Complaints | % |
|---|---|---|
| unitedhealthcare | 2,814 | 24.8% |
| anthem-blue-cross | 1,783 | 15.7% |
| aetna | 1,036 | 9.1% |
| humana | 895 | 7.9% |
| cigna | 606 | 5.3% |
| centene | 544 | 4.8% |
| ambetter-health | 510 | 4.5% |
| kaiser-permanente | 463 | 4.1% |
| molina-healthcare | 279 | 2.5% |
| blue-cross-blue-shield-of-michigan | 186 | 1.6% |
| blue-cross-blue-shield-of-texas | 182 | 1.6% |
| oscar-health | 167 | 1.5% |
| highmark-health | 162 | 1.4% |
| blue-cross-blue-shield-of-illinois | 157 | 1.4% |
| blue-cross-blue-shield-of-florida | 136 | 1.2% |
| wellcare-health-plans | 130 | 1.1% |
| health-net | 122 | 1.1% |
| blue-cross-blue-shield-of-north-carolina | 116 | 1.0% |
| caresource | 104 | 0.9% |
| carefirst-bluecross | 93 | 0.8% |
health in 2024 by State
| State | Complaints |
|---|---|
| Ohio | 263 |
| New Mexico | 251 |
| South Carolina | 246 |
| Colorado | 243 |
| Hawaii | 243 |
| Texas | 243 |
| Nebraska | 240 |
| Kentucky | 238 |
| Massachusetts | 238 |
| Nevada | 236 |
| Oklahoma | 235 |
| South Dakota | 234 |
| Connecticut | 234 |
| Pennsylvania | 234 |
| Idaho | 233 |
health Complaints from 2024
- health #IC-MOCQK4GU-R51NKM (Oregon)
- health #IC-MOCQK4GT-CAHRQJ (Arizona)
- health #IC-MNTR5QDC-W4ND75 (New Hampshire)
- health #IC-MOCQK4GS-V6EUXQ (Virginia)
- health #IC-MNH9240J-FRFIQJ (Arkansas)
- health #IC-MOCQK4GT-840MLF (Virginia)
- health #IC-MOCQK4GQ-WXKNYA (Kentucky)
- health #IC-MNK3XPCF-TBC0FV (Mississippi)
- health #IC-MNK3XPOA-O359E5 (Idaho)
- health #IC-MNK3XPBH-3ASFNY (South Carolina)
Frequently Asked Questions
How many health complaints were filed in 2024?
There were 11356 health insurance complaints filed in 2024, according to NAIC and state DOI data.
Which insurers had the most health complaints in 2024?
Top insurers: unitedhealthcare (2814), anthem-blue-cross (1783), aetna (1036), humana (895), cigna (606).
Which states had the most health complaints in 2024?
Top states: Ohio (263), New Mexico (251), South Carolina (246), Colorado (243), Hawaii (243).
Are health complaints increasing?
Trend: 2026 (3686), 2025 (12523), 2024 (11356), 2023 (8701), 2022 (8940), 2021 (5548).