auto Insurance Complaints in 2022
Comprehensive analysis of 7,904 auto insurance complaints filed during 2022, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints in 2022: 7,904
- All-Time auto Complaints: 44,325
- Insurers with Complaints: 54
- States Affected: 51
2022 auto Complaint Analysis
In 2022, consumers filed 7,904 auto insurance complaints against 54 insurers across 51 states.
The insurer with the most auto complaints in 2022 was GEICO with 2596 complaints. Other heavily complained-about insurers: State Farm (1590), Progressive (839), Allstate (311).
Vermont led with 187 auto complaints in 2022. Other top states: North Dakota (177), Oklahoma (175), Nebraska (174).
Top Insurers — auto in 2022
| Insurer | Complaints | % |
|---|---|---|
| GEICO | 2,596 | 32.8% |
| State Farm | 1,590 | 20.1% |
| Progressive | 839 | 10.6% |
| Allstate | 311 | 3.9% |
| Farmers Insurance | 235 | 3.0% |
| Liberty Mutual | 206 | 2.6% |
| The General Insurance | 123 | 1.6% |
| American Family | 117 | 1.5% |
| Nationwide | 109 | 1.4% |
| Travelers | 106 | 1.3% |
| Mercury Insurance | 95 | 1.2% |
| Root Insurance | 87 | 1.1% |
| Elephant Insurance | 80 | 1.0% |
| Safeway Insurance | 79 | 1.0% |
| Fred Loya Insurance | 74 | 0.9% |
| Zurich Insurance | 68 | 0.9% |
| Kemper Insurance | 67 | 0.8% |
| Dairyland Insurance | 67 | 0.8% |
| Erie Insurance | 62 | 0.8% |
| Esurance | 62 | 0.8% |
auto in 2022 by State
| State | Complaints |
|---|---|
| Vermont | 187 |
| North Dakota | 177 |
| Oklahoma | 175 |
| Nebraska | 174 |
| Maryland | 171 |
| Oregon | 170 |
| New Hampshire | 170 |
| Montana | 168 |
| Ohio | 167 |
| Michigan | 164 |
| Rhode Island | 164 |
| Arizona | 163 |
| District of Columbia | 163 |
| South Dakota | 162 |
| Texas | 162 |
auto Complaints from 2022
- auto #IC-MOCPA2MA-ZTO67D — State Farm (Iowa)
- auto #IC-MOCOQAXL-9THZOZ — GEICO (Nebraska)
- auto #IC-MOCOYLVA-6WBFL0 — GEICO (Pennsylvania)
- auto #IC-MOCPDVEE-RS5FUU — GEICO (South Carolina)
- auto #IC-MOCQ3V9P-AKC2S9 — Safeway Insurance (Maryland)
- auto #IC-MOCPA2M6-ADT68T — State Farm (Maryland)
- auto #IC-MOCQ1TGI-S3NENS — Mapfre Insurance (South Carolina)
- auto #IC-MOCP2TVJ-VV1Y7N — Progressive (Wisconsin)
- auto #IC-MOCOCWBO-13DFKI — State Farm (New Jersey)
- auto #IC-MOCPV7ZW-BO4NCS — Hartford (Arizona)
Frequently Asked Questions
How many auto complaints were filed in 2022?
There were 7904 auto insurance complaints filed in 2022, according to NAIC and state DOI data.
Which insurers had the most auto complaints in 2022?
Top insurers: GEICO (2596), State Farm (1590), Progressive (839), Allstate (311), Farmers Insurance (235).
Which states had the most auto complaints in 2022?
Top states: Vermont (187), North Dakota (177), Oklahoma (175), Nebraska (174), Maryland (171).
Are auto complaints increasing?
Trend: 2026 (3040), 2025 (10631), 2024 (9855), 2023 (7986), 2022 (7904), 2021 (4909).