auto Insurance Complaints in 2024
Comprehensive analysis of 9,855 auto insurance complaints filed during 2024, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints in 2024: 9,855
- All-Time auto Complaints: 44,325
- Insurers with Complaints: 54
- States Affected: 51
2024 auto Complaint Analysis
In 2024, consumers filed 9,855 auto insurance complaints against 54 insurers across 51 states.
The insurer with the most auto complaints in 2024 was GEICO with 3176 complaints. Other heavily complained-about insurers: State Farm (1811), Progressive (1108), Allstate (461).
North Dakota led with 224 auto complaints in 2024. Other top states: Arizona (219), Arkansas (218), Kansas (217).
Top Insurers — auto in 2024
| Insurer | Complaints | % |
|---|---|---|
| GEICO | 3,176 | 32.2% |
| State Farm | 1,811 | 18.4% |
| Progressive | 1,108 | 11.2% |
| Allstate | 461 | 4.7% |
| Farmers Insurance | 359 | 3.6% |
| Liberty Mutual | 289 | 2.9% |
| American Family | 196 | 2.0% |
| Nationwide | 162 | 1.6% |
| Root Insurance | 159 | 1.6% |
| Travelers | 147 | 1.5% |
| The General Insurance | 128 | 1.3% |
| Erie Insurance | 110 | 1.1% |
| Hartford | 108 | 1.1% |
| Safeway Insurance | 100 | 1.0% |
| Auto-Owners Insurance | 96 | 1.0% |
| Kemper Insurance | 90 | 0.9% |
| Fred Loya Insurance | 87 | 0.9% |
| Mercury Insurance | 86 | 0.9% |
| USAA | 83 | 0.8% |
| Dairyland Insurance | 68 | 0.7% |
auto in 2024 by State
| State | Complaints |
|---|---|
| North Dakota | 224 |
| Arizona | 219 |
| Arkansas | 218 |
| Kansas | 217 |
| Wisconsin | 217 |
| Wyoming | 216 |
| North Carolina | 216 |
| Montana | 211 |
| Maine | 209 |
| Georgia | 209 |
| California | 208 |
| New Jersey | 206 |
| Rhode Island | 203 |
| Louisiana | 202 |
| South Dakota | 201 |
auto Complaints from 2024
- auto #IC-MNSBPLS5-OEUNOB — State Farm (Oregon)
- auto #IC-MOCOYLVF-JDXTLO — GEICO (Pennsylvania)
- auto #IC-MOCPQGQE-QJKJ2B — Farmers Insurance (Massachusetts)
- auto #IC-MOCPDVEG-WX5ZH8 — GEICO (Washington)
- auto #IC-MOCP2TVF-GLV148 — Progressive (Maine)
- auto #IC-MOCPOJ3N-VWMKU5 — Liberty Mutual (Ohio)
- auto #IC-MOCQ0OK7-T57XC1 — The General Insurance (Illinois)
- auto #IC-MOCPA2MA-IPD3CW — State Farm (South Carolina)
- auto #IC-MOCP2TVE-OFS3PT — Progressive (Connecticut)
- auto #IC-MOCOUNZA-YH5ZZ1 — State Farm (Wyoming)
Frequently Asked Questions
How many auto complaints were filed in 2024?
There were 9855 auto insurance complaints filed in 2024, according to NAIC and state DOI data.
Which insurers had the most auto complaints in 2024?
Top insurers: GEICO (3176), State Farm (1811), Progressive (1108), Allstate (461), Farmers Insurance (359).
Which states had the most auto complaints in 2024?
Top states: North Dakota (224), Arizona (219), Arkansas (218), Kansas (217), Wisconsin (217).
Are auto complaints increasing?
Trend: 2026 (3040), 2025 (10631), 2024 (9855), 2023 (7986), 2022 (7904), 2021 (4909).