health Insurance Complaints in 2022
Comprehensive analysis of 8,940 health insurance complaints filed during 2022, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in 2022: 8,940
- All-Time health Complaints: 50,754
- Insurers with Complaints: 39
- States Affected: 51
2022 health Complaint Analysis
In 2022, consumers filed 8,940 health insurance complaints against 39 insurers across 51 states.
The insurer with the most health complaints in 2022 was unitedhealthcare with 1831 complaints. Other heavily complained-about insurers: anthem-blue-cross (1095), aetna (675), humana (616).
Hawaii led with 212 health complaints in 2022. Other top states: Indiana (201), Louisiana (199), North Dakota (197).
Top Insurers — health in 2022
| Insurer | Complaints | % |
|---|---|---|
| unitedhealthcare | 1,831 | 20.5% |
| anthem-blue-cross | 1,095 | 12.2% |
| aetna | 675 | 7.6% |
| humana | 616 | 6.9% |
| ambetter-health | 519 | 5.8% |
| centene | 510 | 5.7% |
| kaiser-permanente | 456 | 5.1% |
| cigna | 414 | 4.6% |
| molina-healthcare | 263 | 2.9% |
| blue-cross-blue-shield-of-michigan | 203 | 2.3% |
| highmark-health | 177 | 2.0% |
| blue-cross-blue-shield-of-texas | 175 | 2.0% |
| blue-cross-blue-shield-of-illinois | 169 | 1.9% |
| oscar-health | 162 | 1.8% |
| blue-cross-blue-shield-of-florida | 140 | 1.6% |
| wellcare-health-plans | 130 | 1.5% |
| carefirst-bluecross | 121 | 1.4% |
| blue-cross-blue-shield-of-north-carolina | 120 | 1.3% |
| health-net | 112 | 1.3% |
| horizon-blue-cross-blue-shield | 110 | 1.2% |
health in 2022 by State
| State | Complaints |
|---|---|
| Hawaii | 212 |
| Indiana | 201 |
| Louisiana | 199 |
| North Dakota | 197 |
| South Dakota | 196 |
| New Mexico | 195 |
| Washington | 195 |
| Connecticut | 193 |
| Maine | 193 |
| Texas | 192 |
| Kansas | 191 |
| New Jersey | 191 |
| District of Columbia | 191 |
| Alabama | 187 |
| Colorado | 186 |
health Complaints from 2022
- health #IC-MOCQK4GT-EHW9J8 (Colorado)
- health #IC-MOCQK4GS-MYRYHZ (New York)
- health #IC-MOCQK4GS-GJO4YS (Mississippi)
- health #IC-MOCQK4GT-9ZOVFS (Arizona)
- health #IC-MOCQK4GQ-O42CQ0 (West Virginia)
- health #IC-MOCQK4GQ-4RE901 (Georgia)
- health #IC-MOCQK4GU-U8BFK7 (North Carolina)
- health #IC-MOCQK4GR-ZJPURY (Tennessee)
- health #IC-MOCQK4GR-YOZWF4 (Texas)
- health #IC-MOCQK4GT-L40J1W (Indiana)
Frequently Asked Questions
How many health complaints were filed in 2022?
There were 8940 health insurance complaints filed in 2022, according to NAIC and state DOI data.
Which insurers had the most health complaints in 2022?
Top insurers: unitedhealthcare (1831), anthem-blue-cross (1095), aetna (675), humana (616), ambetter-health (519).
Which states had the most health complaints in 2022?
Top states: Hawaii (212), Indiana (201), Louisiana (199), North Dakota (197), South Dakota (196).
Are health complaints increasing?
Trend: 2026 (3686), 2025 (12523), 2024 (11356), 2023 (8701), 2022 (8940), 2021 (5548).