health Insurance Complaints in 2025
Comprehensive analysis of 12,523 health insurance complaints filed during 2025, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in 2025: 12,523
- All-Time health Complaints: 50,754
- Insurers with Complaints: 39
- States Affected: 51
2025 health Complaint Analysis
In 2025, consumers filed 12,523 health insurance complaints against 39 insurers across 51 states.
The insurer with the most health complaints in 2025 was unitedhealthcare with 3233 complaints. Other heavily complained-about insurers: anthem-blue-cross (2047), aetna (1223), humana (1015).
Texas led with 281 health complaints in 2025. Other top states: Oregon (277), Nevada (270), Vermont (269).
Top Insurers — health in 2025
| Insurer | Complaints | % |
|---|---|---|
| unitedhealthcare | 3,233 | 25.8% |
| anthem-blue-cross | 2,047 | 16.3% |
| aetna | 1,223 | 9.8% |
| humana | 1,015 | 8.1% |
| cigna | 671 | 5.4% |
| ambetter-health | 523 | 4.2% |
| centene | 522 | 4.2% |
| kaiser-permanente | 494 | 3.9% |
| molina-healthcare | 273 | 2.2% |
| blue-cross-blue-shield-of-michigan | 192 | 1.5% |
| blue-cross-blue-shield-of-texas | 171 | 1.4% |
| oscar-health | 170 | 1.4% |
| highmark-health | 161 | 1.3% |
| blue-cross-blue-shield-of-florida | 153 | 1.2% |
| blue-cross-blue-shield-of-illinois | 143 | 1.1% |
| wellcare-health-plans | 138 | 1.1% |
| blue-cross-blue-shield-of-north-carolina | 134 | 1.1% |
| health-net | 115 | 0.9% |
| caresource | 98 | 0.8% |
| horizon-blue-cross-blue-shield | 93 | 0.7% |
health in 2025 by State
| State | Complaints |
|---|---|
| Texas | 281 |
| Oregon | 277 |
| Nevada | 270 |
| Vermont | 269 |
| Rhode Island | 268 |
| West Virginia | 266 |
| Georgia | 260 |
| South Carolina | 260 |
| Louisiana | 260 |
| Massachusetts | 259 |
| Indiana | 258 |
| District of Columbia | 256 |
| Tennessee | 256 |
| Pennsylvania | 254 |
| Alabama | 253 |
health Complaints from 2025
- health #IC-MOCQK4GT-OS19QX (Alabama)
- health #IC-MOCQK4GT-DUIPH9 (Colorado)
- health #IC-MOCQK4GT-BG82OE (Georgia)
- health #IC-MNJE7VS3-HU7UGR (New Jersey)
- health #IC-MOCQK4GP-S25OQS (District of Columbia)
- health #IC-MOCQK4GP-JPDKV2 (Rhode Island)
- health #IC-MNTR5PZK-0SQGO4 (Oklahoma)
- health #IC-MOCQK4GP-T9OQQ8 (Arkansas)
- health #IC-MNH924B6-I268MH (Wisconsin)
- health #IC-MOCQK4GT-N0K1QD (Arizona)
Frequently Asked Questions
How many health complaints were filed in 2025?
There were 12523 health insurance complaints filed in 2025, according to NAIC and state DOI data.
Which insurers had the most health complaints in 2025?
Top insurers: unitedhealthcare (3233), anthem-blue-cross (2047), aetna (1223), humana (1015), cigna (671).
Which states had the most health complaints in 2025?
Top states: Texas (281), Oregon (277), Nevada (270), Vermont (269), Rhode Island (268).
Are health complaints increasing?
Trend: 2026 (3686), 2025 (12523), 2024 (11356), 2023 (8701), 2022 (8940), 2021 (5548).