homeowners Insurance Complaints in 2021
Comprehensive analysis of 2,892 homeowners insurance complaints filed during 2021, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in 2021: 2,892
- All-Time homeowners Complaints: 27,248
- Insurers with Complaints: 46
- States Affected: 51
2021 homeowners Complaint Analysis
In 2021, consumers filed 2,892 homeowners insurance complaints against 46 insurers across 51 states.
The insurer with the most homeowners complaints in 2021 was state-farm with 969 complaints. Other heavily complained-about insurers: progressive (502), allstate (194), farmers-insurance (150).
Maine led with 69 homeowners complaints in 2021. Other top states: Delaware (67), Idaho (66), New York (66).
Top Insurers — homeowners in 2021
| Insurer | Complaints | % |
|---|---|---|
| state-farm | 969 | 33.5% |
| progressive | 502 | 17.4% |
| allstate | 194 | 6.7% |
| farmers-insurance | 150 | 5.2% |
| liberty-mutual | 108 | 3.7% |
| american-family | 78 | 2.7% |
| nationwide | 72 | 2.5% |
| travelers | 50 | 1.7% |
| mercury-insurance | 44 | 1.5% |
| usaa | 44 | 1.5% |
| hartford | 43 | 1.5% |
| kemper-insurance | 41 | 1.4% |
| erie-insurance | 40 | 1.4% |
| berkshire-hathaway-insurance | 36 | 1.2% |
| csaa-insurance | 36 | 1.2% |
| hippo-insurance | 36 | 1.2% |
| chubb | 34 | 1.2% |
| national-general-insurance | 34 | 1.2% |
| auto-owners-insurance | 31 | 1.1% |
| safeco-insurance | 30 | 1.0% |
homeowners in 2021 by State
| State | Complaints |
|---|---|
| Maine | 69 |
| Delaware | 67 |
| Idaho | 66 |
| New York | 66 |
| Arkansas | 65 |
| New Mexico | 65 |
| Indiana | 64 |
| Iowa | 64 |
| Alabama | 64 |
| Florida | 64 |
| Washington | 63 |
| Colorado | 63 |
| Vermont | 63 |
| South Carolina | 63 |
| Michigan | 63 |
homeowners Complaints from 2021
- homeowners #IC-MOCPKQSW-G2NSQL (Illinois)
- homeowners #IC-MOCPKQSV-D0JCOX (Missouri)
- homeowners #IC-MOCPKQSX-IR0MUS (Massachusetts)
- homeowners #IC-MOCPKQSW-T4B2UG (Missouri)
- homeowners #IC-MOCPKQT0-FDDZ6A (North Carolina)
- homeowners #IC-MOCPKQT0-0A4C7V (Washington)
- homeowners #IC-MOCPKQSX-OYLK9L (Colorado)
- homeowners #IC-MOCPKQSX-347BII (Connecticut)
- homeowners #IC-MOCPKQSZ-7FIY8F (West Virginia)
- homeowners #IC-MOCPKQSV-7B1I36 (Rhode Island)
Frequently Asked Questions
How many homeowners complaints were filed in 2021?
There were 2892 homeowners insurance complaints filed in 2021, according to NAIC and state DOI data.
Which insurers had the most homeowners complaints in 2021?
Top insurers: state-farm (969), progressive (502), allstate (194), farmers-insurance (150), liberty-mutual (108).
Which states had the most homeowners complaints in 2021?
Top states: Maine (69), Delaware (67), Idaho (66), New York (66), Arkansas (65).
Are homeowners complaints increasing?
Trend: 2026 (1955), 2025 (6608), 2024 (6207), 2023 (4688), 2022 (4898), 2021 (2892).