homeowners Insurance Complaints in 2025
Comprehensive analysis of 6,608 homeowners insurance complaints filed during 2025, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in 2025: 6,608
- All-Time homeowners Complaints: 27,248
- Insurers with Complaints: 46
- States Affected: 51
2025 homeowners Complaint Analysis
In 2025, consumers filed 6,608 homeowners insurance complaints against 46 insurers across 51 states.
The insurer with the most homeowners complaints in 2025 was state-farm with 1949 complaints. Other heavily complained-about insurers: progressive (1209), allstate (529), farmers-insurance (427).
North Dakota led with 160 homeowners complaints in 2025. Other top states: Oklahoma (151), Vermont (151), Florida (148).
Top Insurers — homeowners in 2025
| Insurer | Complaints | % |
|---|---|---|
| state-farm | 1,949 | 29.5% |
| progressive | 1,209 | 18.3% |
| allstate | 529 | 8.0% |
| farmers-insurance | 427 | 6.5% |
| liberty-mutual | 337 | 5.1% |
| nationwide | 222 | 3.4% |
| american-family | 217 | 3.3% |
| travelers | 193 | 2.9% |
| hartford | 123 | 1.9% |
| usaa | 120 | 1.8% |
| erie-insurance | 115 | 1.7% |
| lemonade | 103 | 1.6% |
| mercury-insurance | 89 | 1.3% |
| auto-owners-insurance | 74 | 1.1% |
| kemper-insurance | 68 | 1.0% |
| safeco-insurance | 62 | 0.9% |
| berkshire-hathaway-insurance | 58 | 0.9% |
| esurance | 54 | 0.8% |
| national-general-insurance | 52 | 0.8% |
| chubb | 49 | 0.7% |
homeowners in 2025 by State
| State | Complaints |
|---|---|
| North Dakota | 160 |
| Oklahoma | 151 |
| Vermont | 151 |
| Florida | 148 |
| Mississippi | 146 |
| North Carolina | 143 |
| Kansas | 142 |
| Ohio | 142 |
| Montana | 142 |
| Connecticut | 141 |
| West Virginia | 138 |
| Texas | 137 |
| Oregon | 137 |
| Iowa | 136 |
| New York | 135 |
homeowners Complaints from 2025
- homeowners #IC-MOCPKQSZ-TCN0FI (New Mexico)
- homeowners #IC-MNIOHQIW-NXXR7F (Illinois)
- homeowners #IC-MOCPKQT0-RUKLBI (California)
- homeowners #IC-MOCPKQSW-AHECQA (Hawaii)
- homeowners #IC-MNRLZWJD-JPL2HH (California)
- homeowners #IC-MNMYT640-XD0DI8 (Wyoming)
- homeowners #IC-MNUGVR37-KF5SUE (Louisiana)
- homeowners #IC-MNRYUMQI-TD2RCX (Florida)
- homeowners #IC-MOCPKQSY-I74R6X (Nebraska)
- homeowners #IC-MOCPKQSW-28K4VO (Kentucky)
Frequently Asked Questions
How many homeowners complaints were filed in 2025?
There were 6608 homeowners insurance complaints filed in 2025, according to NAIC and state DOI data.
Which insurers had the most homeowners complaints in 2025?
Top insurers: state-farm (1949), progressive (1209), allstate (529), farmers-insurance (427), liberty-mutual (337).
Which states had the most homeowners complaints in 2025?
Top states: North Dakota (160), Oklahoma (151), Vermont (151), Florida (148), Mississippi (146).
Are homeowners complaints increasing?
Trend: 2026 (1955), 2025 (6608), 2024 (6207), 2023 (4688), 2022 (4898), 2021 (2892).