homeowners Insurance Complaints in 2024
Comprehensive analysis of 6,207 homeowners insurance complaints filed during 2024, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in 2024: 6,207
- All-Time homeowners Complaints: 27,248
- Insurers with Complaints: 46
- States Affected: 51
2024 homeowners Complaint Analysis
In 2024, consumers filed 6,207 homeowners insurance complaints against 46 insurers across 51 states.
The insurer with the most homeowners complaints in 2024 was state-farm with 1875 complaints. Other heavily complained-about insurers: progressive (1092), allstate (480), farmers-insurance (369).
Washington led with 143 homeowners complaints in 2024. Other top states: Colorado (143), Florida (142), Rhode Island (142).
Top Insurers — homeowners in 2024
| Insurer | Complaints | % |
|---|---|---|
| state-farm | 1,875 | 30.2% |
| progressive | 1,092 | 17.6% |
| allstate | 480 | 7.7% |
| farmers-insurance | 369 | 5.9% |
| liberty-mutual | 330 | 5.3% |
| american-family | 180 | 2.9% |
| nationwide | 159 | 2.6% |
| travelers | 149 | 2.4% |
| usaa | 119 | 1.9% |
| erie-insurance | 118 | 1.9% |
| hartford | 111 | 1.8% |
| mercury-insurance | 88 | 1.4% |
| kemper-insurance | 82 | 1.3% |
| auto-owners-insurance | 80 | 1.3% |
| lemonade | 80 | 1.3% |
| national-general-insurance | 70 | 1.1% |
| safeco-insurance | 67 | 1.1% |
| berkshire-hathaway-insurance | 63 | 1.0% |
| hippo-insurance | 63 | 1.0% |
| esurance | 62 | 1.0% |
homeowners in 2024 by State
| State | Complaints |
|---|---|
| Washington | 143 |
| Colorado | 143 |
| Florida | 142 |
| Rhode Island | 142 |
| South Dakota | 141 |
| Mississippi | 138 |
| Tennessee | 133 |
| Pennsylvania | 132 |
| California | 132 |
| Louisiana | 131 |
| Alaska | 131 |
| Ohio | 129 |
| Arizona | 129 |
| Minnesota | 128 |
| Missouri | 127 |
homeowners Complaints from 2024
- homeowners #IC-MOCPKQT0-QRPCL6 (Iowa)
- homeowners #IC-MOCPKQSZ-0VHUKD (Ohio)
- homeowners #IC-MOCPKQSW-P2V7CI (Florida)
- homeowners #IC-MNO1E7BH-AUQGAO (Kansas)
- homeowners #IC-MNK3XFXD-FHWUN6 (Connecticut)
- homeowners #IC-MOCPKQSZ-VF1OKE (New York)
- homeowners #IC-MOCPKQSX-QAW97T (Connecticut)
- homeowners #IC-MOCPKQSY-VCNBTN (Maryland)
- homeowners #IC-MNTR5GU5-TZGMV9 (Louisiana)
- homeowners #IC-MNRYUMMY-RSKQEX (Arkansas)
Frequently Asked Questions
How many homeowners complaints were filed in 2024?
There were 6207 homeowners insurance complaints filed in 2024, according to NAIC and state DOI data.
Which insurers had the most homeowners complaints in 2024?
Top insurers: state-farm (1875), progressive (1092), allstate (480), farmers-insurance (369), liberty-mutual (330).
Which states had the most homeowners complaints in 2024?
Top states: Washington (143), Colorado (143), Florida (142), Rhode Island (142), South Dakota (141).
Are homeowners complaints increasing?
Trend: 2026 (1955), 2025 (6608), 2024 (6207), 2023 (4688), 2022 (4898), 2021 (2892).