homeowners Insurance Complaints in 2023
Comprehensive analysis of 4,688 homeowners insurance complaints filed during 2023, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in 2023: 4,688
- All-Time homeowners Complaints: 27,248
- Insurers with Complaints: 46
- States Affected: 51
2023 homeowners Complaint Analysis
In 2023, consumers filed 4,688 homeowners insurance complaints against 46 insurers across 51 states.
The insurer with the most homeowners complaints in 2023 was state-farm with 1526 complaints. Other heavily complained-about insurers: progressive (831), allstate (311), farmers-insurance (230).
Indiana led with 121 homeowners complaints in 2023. Other top states: Delaware (120), Michigan (111), Wyoming (104).
Top Insurers — homeowners in 2023
| Insurer | Complaints | % |
|---|---|---|
| state-farm | 1,526 | 32.6% |
| progressive | 831 | 17.7% |
| allstate | 311 | 6.6% |
| farmers-insurance | 230 | 4.9% |
| liberty-mutual | 191 | 4.1% |
| american-family | 128 | 2.7% |
| nationwide | 100 | 2.1% |
| travelers | 97 | 2.1% |
| mercury-insurance | 82 | 1.7% |
| berkshire-hathaway-insurance | 66 | 1.4% |
| kemper-insurance | 62 | 1.3% |
| national-general-insurance | 61 | 1.3% |
| chubb | 60 | 1.3% |
| hippo-insurance | 60 | 1.3% |
| usaa | 59 | 1.3% |
| lemonade | 58 | 1.2% |
| erie-insurance | 56 | 1.2% |
| safeco-insurance | 53 | 1.1% |
| mapfre-insurance | 52 | 1.1% |
| auto-owners-insurance | 51 | 1.1% |
homeowners in 2023 by State
| State | Complaints |
|---|---|
| Indiana | 121 |
| Delaware | 120 |
| Michigan | 111 |
| Wyoming | 104 |
| New York | 103 |
| Washington | 102 |
| Louisiana | 102 |
| Texas | 102 |
| Nevada | 98 |
| Virginia | 98 |
| Kansas | 97 |
| California | 96 |
| Hawaii | 96 |
| Georgia | 96 |
| Kentucky | 95 |
homeowners Complaints from 2023
- homeowners #IC-MOCPKQSV-YCRCTG (Kentucky)
- homeowners #IC-MOCPKQSV-RFGPU7 (Minnesota)
- homeowners #IC-MOCPKQSV-D0R3UE (Nevada)
- homeowners #IC-MOCPKQSZ-QA6RUZ (Maine)
- homeowners #IC-MOCPKQSY-B5YHVG (Indiana)
- homeowners #IC-MOCPKQSX-PCGSZO (Washington)
- homeowners #IC-MOCPKQSU-71FNUT (Nebraska)
- homeowners #IC-MOCPKQSY-ZKONWM (New York)
- homeowners #IC-MOCPKQSZ-REEGL4 (North Dakota)
- homeowners #IC-MOCPKQSY-PS5WX7 (Maine)
Frequently Asked Questions
How many homeowners complaints were filed in 2023?
There were 4688 homeowners insurance complaints filed in 2023, according to NAIC and state DOI data.
Which insurers had the most homeowners complaints in 2023?
Top insurers: state-farm (1526), progressive (831), allstate (311), farmers-insurance (230), liberty-mutual (191).
Which states had the most homeowners complaints in 2023?
Top states: Indiana (121), Delaware (120), Michigan (111), Wyoming (104), New York (103).
Are homeowners complaints increasing?
Trend: 2026 (1955), 2025 (6608), 2024 (6207), 2023 (4688), 2022 (4898), 2021 (2892).