Liberty Mutual Personal Insurance Company Insurance Complaints in 2024

Year-in-review analysis of 193 insurance complaints filed against Liberty Mutual Personal Insurance Company during 2024, based on public NAIC and state DOI data.

Key Statistics

Complaints in 2024: 193
Total Complaints (All Time): 692
2024 Share: 27.9%
Coverage Types: 3
States Affected: 2
AI Risk Score: 83/100

2024 Complaint Analysis for Liberty Mutual Personal Insurance Company

In 2024, Liberty Mutual Personal Insurance Company received 193 insurance complaints from consumers across 2 states and 3 coverage types. This represents 27.9% of Liberty Mutual Personal Insurance Company's all-time complaint volume.

The leading category was homeowners with 133 complaints. Other significant categories: auto (59), renters (1).

Geographically, Texas led with 104 complaints. Other top states: Connecticut (89).

2024 Complaints by Category

Coverage Type	Complaints	%
homeowners	133	68.9%
auto	59	30.6%
renters	1	0.5%

2024 Complaints by State

State	Complaints
Texas	104
Connecticut	89

Liberty Mutual Personal Insurance Company Complaints from 2024

homeowners Complaint #TX-412333-8d02d87d — Texas (2024-12-27)
homeowners Complaint #TX-412128-9ef2528d — Texas (2024-12-20)
auto Complaint #CT-7070805-15118b21 — Connecticut (2024-12-13)
homeowners Complaint #TX-411410-8d02d87d — Texas (2024-12-11)
homeowners Complaint #CT-7070694-6e68406f — Connecticut (2024-12-10)
homeowners Complaint #TX-411019-9ef2528d — Texas (2024-12-06)
homeowners Complaint #TX-410266-c51ff942 — Texas (2024-11-25)
homeowners Complaint #TX-409876-b7337e6e — Texas (2024-11-19)
homeowners Complaint #TX-409614-6d272a91 — Texas (2024-11-18)
auto Complaint #CT-7069984-20239698 — Connecticut (2024-11-17)

Frequently Asked Questions

How many complaints did Liberty Mutual Personal Insurance Company receive in 2024?

Liberty Mutual Personal Insurance Company received 193 insurance complaints in 2024, according to NAIC and state DOI data.

What types of complaints were filed against Liberty Mutual Personal Insurance Company in 2024?

The most common types: homeowners (133), auto (59), renters (1).

Which states had the most complaints against Liberty Mutual Personal Insurance Company in 2024?

Top states: Texas (104), Connecticut (89).

Is Liberty Mutual Personal Insurance Company's complaint volume increasing or decreasing?

Liberty Mutual Personal Insurance Company's complaint history: 2026 (21), 2025 (140), 2024 (193), 2023 (160), 2022 (113), 2021 (61), 2020 (4).

Liberty Mutual Personal Insurance Company Complaints by Year

2026 — 21 complaints
2025 — 140 complaints
2024 — 193 complaints (current)
2023 — 160 complaints
2022 — 113 complaints
2021 — 61 complaints
2020 — 4 complaints