Liberty Mutual Personal Insurance Company Insurance Complaints in 2025

Year-in-review analysis of 140 insurance complaints filed against Liberty Mutual Personal Insurance Company during 2025, based on public NAIC and state DOI data.

Key Statistics

Complaints in 2025: 140
Total Complaints (All Time): 692
2025 Share: 20.2%
Coverage Types: 3
States Affected: 2
AI Risk Score: 83/100

2025 Complaint Analysis for Liberty Mutual Personal Insurance Company

In 2025, Liberty Mutual Personal Insurance Company received 140 insurance complaints from consumers across 2 states and 3 coverage types. This represents 20.2% of Liberty Mutual Personal Insurance Company's all-time complaint volume.

The leading category was homeowners with 116 complaints. Other significant categories: auto (23), renters (1).

Geographically, Texas led with 81 complaints. Other top states: Connecticut (59).

2025 Complaints by Category

Coverage Type	Complaints	%
homeowners	116	82.9%
auto	23	16.4%
renters	1	0.7%

2025 Complaints by State

State	Complaints
Texas	81
Connecticut	59

Liberty Mutual Personal Insurance Company Complaints from 2025

auto Complaint #CT-7081271-e9fb930e — Connecticut (2025-12-30)
homeowners Complaint #TX-443148-0eb6b96b — Texas (2025-12-29)
auto Complaint #CT-7081167-154e183b — Connecticut (2025-12-26)
homeowners Complaint #TX-442751-7c34353a — Texas (2025-12-18)
homeowners Complaint #CT-7080794-6f8de0d2 — Connecticut (2025-12-10)
homeowners Complaint #TX-441719-b7337e6e — Texas (2025-12-08)
homeowners Complaint #TX-441702-f98275d0 — Texas (2025-12-08)
homeowners Complaint #CT-7080641-7616642e — Connecticut (2025-12-03)
homeowners Complaint #TX-440681-df3abe19 — Texas (2025-11-25)
auto Complaint #CT-7080430-10bd0cae — Connecticut (2025-11-24)

Frequently Asked Questions

How many complaints did Liberty Mutual Personal Insurance Company receive in 2025?

Liberty Mutual Personal Insurance Company received 140 insurance complaints in 2025, according to NAIC and state DOI data.

What types of complaints were filed against Liberty Mutual Personal Insurance Company in 2025?

The most common types: homeowners (116), auto (23), renters (1).

Which states had the most complaints against Liberty Mutual Personal Insurance Company in 2025?

Top states: Texas (81), Connecticut (59).

Is Liberty Mutual Personal Insurance Company's complaint volume increasing or decreasing?

Liberty Mutual Personal Insurance Company's complaint history: 2026 (21), 2025 (140), 2024 (193), 2023 (160), 2022 (113), 2021 (61), 2020 (4).

Liberty Mutual Personal Insurance Company Complaints by Year

2026 — 21 complaints
2025 — 140 complaints (current)
2024 — 193 complaints
2023 — 160 complaints
2022 — 113 complaints
2021 — 61 complaints
2020 — 4 complaints