life Insurance Complaints in 2022
Comprehensive analysis of 4,588 life insurance complaints filed during 2022, based on public NAIC and state DOI data.
Key Statistics
- life Complaints in 2022: 4,588
- All-Time life Complaints: 25,649
- Insurers with Complaints: 32
- States Affected: 51
2022 life Complaint Analysis
In 2022, consumers filed 4,588 life insurance complaints against 32 insurers across 51 states.
The insurer with the most life complaints in 2022 was state-farm with 1570 complaints. Other heavily complained-about insurers: prudential (322), allstate (281), new-york-life (228).
Georgia led with 112 life complaints in 2022. Other top states: Oregon (106), Iowa (103), New Mexico (102).
Top Insurers — life in 2022
| Insurer | Complaints | % |
|---|---|---|
| state-farm | 1,570 | 34.2% |
| prudential | 322 | 7.0% |
| allstate | 281 | 6.1% |
| new-york-life | 228 | 5.0% |
| transamerica | 217 | 4.7% |
| metlife | 211 | 4.6% |
| lincoln-financial | 135 | 2.9% |
| aig | 131 | 2.9% |
| globe-life | 91 | 2.0% |
| aflac | 89 | 1.9% |
| nationwide | 87 | 1.9% |
| protective-life | 84 | 1.8% |
| jackson-national-life | 81 | 1.8% |
| colonial-penn | 80 | 1.7% |
| pacific-life | 77 | 1.7% |
| brighthouse-financial | 73 | 1.6% |
| athene-holding | 72 | 1.6% |
| northwestern-mutual | 71 | 1.5% |
| global-atlantic-financial | 69 | 1.5% |
| unum-group | 62 | 1.4% |
life in 2022 by State
| State | Complaints |
|---|---|
| Georgia | 112 |
| Oregon | 106 |
| Iowa | 103 |
| New Mexico | 102 |
| Rhode Island | 102 |
| Maryland | 100 |
| Pennsylvania | 99 |
| Tennessee | 98 |
| South Dakota | 98 |
| California | 98 |
| Ohio | 97 |
| Kansas | 96 |
| Arkansas | 96 |
| Nevada | 96 |
| Minnesota | 96 |
life Complaints from 2022
- life #IC-MOCSND25-ZOH1B0 (Colorado)
- life #IC-MOCSND25-6UFR7C (Oregon)
- life #IC-MOCSND25-U01WRO (Iowa)
- life #IC-MOCSND25-NMDWQJ (South Carolina)
- life #IC-MOCSND25-2F4O5W (Massachusetts)
- life #IC-MOCSND25-802CKC (Ohio)
- life #IC-MOCSND25-3TI14B (Alaska)
- life #IC-MOCSND25-8G6FGA (Tennessee)
- life #IC-MOCSND25-T5QDQP (Texas)
- life #IC-MOCSND24-JE31TG (Maine)
Frequently Asked Questions
How many life complaints were filed in 2022?
There were 4588 life insurance complaints filed in 2022, according to NAIC and state DOI data.
Which insurers had the most life complaints in 2022?
Top insurers: state-farm (1570), prudential (322), allstate (281), new-york-life (228), transamerica (217).
Which states had the most life complaints in 2022?
Top states: Georgia (112), Oregon (106), Iowa (103), New Mexico (102), Rhode Island (102).
Are life complaints increasing?
Trend: 2026 (1874), 2025 (6022), 2024 (5733), 2023 (4649), 2022 (4588), 2021 (2783).