life Insurance Complaints in 2026
Comprehensive analysis of 1,874 life insurance complaints filed during 2026, based on public NAIC and state DOI data.
Key Statistics
- life Complaints in 2026: 1,874
- All-Time life Complaints: 25,649
- Insurers with Complaints: 32
- States Affected: 51
2026 life Complaint Analysis
In 2026, consumers filed 1,874 life insurance complaints against 32 insurers across 51 states.
The insurer with the most life complaints in 2026 was state-farm with 622 complaints. Other heavily complained-about insurers: prudential (198), allstate (178), metlife (104).
Washington led with 50 life complaints in 2026. Other top states: Wyoming (49), Oregon (47), South Dakota (47).
Top Insurers — life in 2026
| Insurer | Complaints | % |
|---|---|---|
| state-farm | 622 | 33.2% |
| prudential | 198 | 10.6% |
| allstate | 178 | 9.5% |
| metlife | 104 | 5.5% |
| new-york-life | 89 | 4.7% |
| transamerica | 67 | 3.6% |
| lincoln-financial | 60 | 3.2% |
| nationwide | 45 | 2.4% |
| usaa | 42 | 2.2% |
| northwestern-mutual | 41 | 2.2% |
| aig | 36 | 1.9% |
| athene-holding | 31 | 1.7% |
| jackson-national-life | 30 | 1.6% |
| aflac | 28 | 1.5% |
| brighthouse-financial | 28 | 1.5% |
| unum-group | 28 | 1.5% |
| massmutual | 24 | 1.3% |
| colonial-penn | 22 | 1.2% |
| global-atlantic-financial | 22 | 1.2% |
| globe-life | 21 | 1.1% |
life in 2026 by State
| State | Complaints |
|---|---|
| Washington | 50 |
| Wyoming | 49 |
| Oregon | 47 |
| South Dakota | 47 |
| Colorado | 44 |
| New Hampshire | 44 |
| Vermont | 44 |
| Georgia | 42 |
| Hawaii | 42 |
| Nebraska | 42 |
| Texas | 42 |
| Virginia | 41 |
| Arizona | 41 |
| Connecticut | 41 |
| Alabama | 40 |
life Complaints from 2026
- life #IC-MOCSND24-HQNWQB (Wisconsin)
- life #IC-MOCSND25-WAJ7FJ (Oregon)
- life #IC-MOCSND25-LCQB9Z (Colorado)
- life #IC-MOCSND25-5RUTYF (Alabama)
- life #IC-MOCSND25-OEDB0U (Virginia)
- life #IC-MOCSND25-C9A2CF (Washington)
- life #IC-MOCSND25-N8ZMY6 (Georgia)
- life #IC-MOCSND25-UPVWNR (South Dakota)
- life #IC-MOCSND24-XINEFN (Georgia)
- life #IC-MOCSND24-FJYJ11 (Florida)
Frequently Asked Questions
How many life complaints were filed in 2026?
There were 1874 life insurance complaints filed in 2026, according to NAIC and state DOI data.
Which insurers had the most life complaints in 2026?
Top insurers: state-farm (622), prudential (198), allstate (178), metlife (104), new-york-life (89).
Which states had the most life complaints in 2026?
Top states: Washington (50), Wyoming (49), Oregon (47), South Dakota (47), Colorado (44).
Are life complaints increasing?
Trend: 2026 (1874), 2025 (6022), 2024 (5733), 2023 (4649), 2022 (4588), 2021 (2783).