MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Insurance Complaints in 2021
Year-in-review analysis of 12 insurance complaints filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY during 2021, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2021: 12
- Total Complaints (All Time): 125
- 2021 Share: 9.6%
- Coverage Types: 2
- States Affected: 2
- AI Risk Score: 63/100
2021 Complaint Analysis for MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY
In 2021, MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY received 12 insurance complaints from consumers across 2 states and 2 coverage types. This represents 9.6% of MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's all-time complaint volume.
The leading category was health with 11 complaints. Other significant categories: life (1).
Geographically, Texas led with 11 complaints. Other top states: Connecticut (1).
2021 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 11 | 91.7% |
| life | 1 | 8.3% |
2021 Complaints by State
| State | Complaints |
|---|---|
| Texas | 11 |
| Connecticut | 1 |
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints from 2021
- life Complaint #CT-7041729-2adf1df4 — Connecticut (2021-12-28)
- health Complaint #TX-325041-9af0ec7f — Texas (2021-11-08)
- health Complaint #TX-324745-9af0ec7f — Texas (2021-11-02)
- health Complaint #TX-322856-416dbb72 — Texas (2021-10-04)
- health Complaint #TX-321907-9b38ff73 — Texas (2021-09-20)
- health Complaint #TX-315917-9af0ec7f — Texas (2021-07-02)
- health Complaint #TX-311174-9af0ec7f — Texas (2021-04-26)
- health Complaint #TX-310775-9af0ec7f — Texas (2021-04-19)
- health Complaint #TX-307974-9af0ec7f — Texas (2021-03-05)
- health Complaint #TX-307969-9af0ec7f — Texas (2021-03-05)
Frequently Asked Questions
How many complaints did MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY receive in 2021?
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY received 12 insurance complaints in 2021, according to NAIC and state DOI data.
What types of complaints were filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in 2021?
The most common types: health (11), life (1).
Which states had the most complaints against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in 2021?
Top states: Texas (11), Connecticut (1).
Is MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's complaint volume increasing or decreasing?
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's complaint history: 2026 (3), 2025 (11), 2024 (13), 2023 (13), 2022 (13), 2021 (12), 2020 (12), 2019 (7), 2018 (7), 2017 (4), 2016 (10), 2015 (4), 2014 (2), 2013 (11), 2012 (3).
MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints by Year
- 2026 — 3 complaints
- 2025 — 11 complaints
- 2024 — 13 complaints
- 2023 — 13 complaints
- 2022 — 13 complaints
- 2021 — 12 complaints (current)
- 2020 — 12 complaints
- 2019 — 7 complaints
- 2018 — 7 complaints
- 2017 — 4 complaints
- 2016 — 10 complaints
- 2015 — 4 complaints
- 2014 — 2 complaints
- 2013 — 11 complaints
- 2012 — 3 complaints