MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Insurance Complaints in 2024

Year-in-review analysis of 13 insurance complaints filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY during 2024, based on public NAIC and state DOI data.

Key Statistics

Complaints in 2024: 13
Total Complaints (All Time): 125
2024 Share: 10.4%
Coverage Types: 3
States Affected: 2
AI Risk Score: 63/100

2024 Complaint Analysis for MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY

In 2024, MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY received 13 insurance complaints from consumers across 2 states and 3 coverage types. This represents 10.4% of MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's all-time complaint volume.

The leading category was health with 10 complaints. Other significant categories: life (2), individual (1).

Geographically, Texas led with 10 complaints. Other top states: Connecticut (3).

2024 Complaints by Category

Coverage Type	Complaints	%
health	10	76.9%
life	2	15.4%
individual	1	7.7%

2024 Complaints by State

State	Complaints
Texas	10
Connecticut	3

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints from 2024

health Complaint #TX-406426-43a41b8c — Texas (2024-10-08)
health Complaint #TX-404905-61d90c92 — Texas (2024-09-23)
health Complaint #TX-404639-9af0ec7f — Texas (2024-09-23)
health Complaint #TX-401655-2bcebb86 — Texas (2024-08-26)
health Complaint #TX-397648-ef7f027c — Texas (2024-07-15)
health Complaint #TX-397646-ef7f027c — Texas (2024-07-15)
life Complaint #CT-7065867-0b80dd1b — Connecticut (2024-07-09)
health Complaint #TX-395501-6ea9519c — Texas (2024-06-17)
individual Complaint #CT-7064812-2b21478e — Connecticut (2024-05-29)
health Complaint #TX-390953-7f6e5ac1 — Texas (2024-04-19)

Frequently Asked Questions

How many complaints did MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY receive in 2024?

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY received 13 insurance complaints in 2024, according to NAIC and state DOI data.

What types of complaints were filed against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in 2024?

The most common types: health (10), life (2), individual (1).

Which states had the most complaints against MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY in 2024?

Top states: Texas (10), Connecticut (3).

Is MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's complaint volume increasing or decreasing?

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY's complaint history: 2026 (3), 2025 (11), 2024 (13), 2023 (13), 2022 (13), 2021 (12), 2020 (12), 2019 (7), 2018 (7), 2017 (4), 2016 (10), 2015 (4), 2014 (2), 2013 (11), 2012 (3).

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY Complaints by Year

2026 — 3 complaints
2025 — 11 complaints
2024 — 13 complaints (current)
2023 — 13 complaints
2022 — 13 complaints
2021 — 12 complaints
2020 — 12 complaints
2019 — 7 complaints
2018 — 7 complaints
2017 — 4 complaints
2016 — 10 complaints
2015 — 4 complaints
2014 — 2 complaints
2013 — 11 complaints
2012 — 3 complaints