InsuranceComplaintCheck

John Hancock Life Insurance Company (USA) Insurance Complaints in 2023

Year-in-review analysis of 15 insurance complaints filed against John Hancock Life Insurance Company (USA) during 2023, based on public NAIC and state DOI data.

Key Statistics

  • Complaints in 2023: 15
  • Total Complaints (All Time): 72
  • 2023 Share: 20.8%
  • Coverage Types: 2
  • States Affected: 1
  • AI Risk Score: 38/100

2023 Complaint Analysis for John Hancock Life Insurance Company (USA)

In 2023, John Hancock Life Insurance Company (USA) received 15 insurance complaints from consumers across 1 state and 2 coverage types. This represents 20.8% of John Hancock Life Insurance Company (USA)'s all-time complaint volume.

The leading category was life with 12 complaints. Other significant categories: individual (3).

Geographically, Connecticut led with 15 complaints.

2023 Complaints by Category

Coverage TypeComplaints%
life1280.0%
individual320.0%

2023 Complaints by State

StateComplaints
Connecticut15

John Hancock Life Insurance Company (USA) Complaints from 2023

Frequently Asked Questions

How many complaints did John Hancock Life Insurance Company (USA) receive in 2023?

John Hancock Life Insurance Company (USA) received 15 insurance complaints in 2023, according to NAIC and state DOI data.

What types of complaints were filed against John Hancock Life Insurance Company (USA) in 2023?

The most common types: life (12), individual (3).

Which states had the most complaints against John Hancock Life Insurance Company (USA) in 2023?

Top states: Connecticut (15).

Is John Hancock Life Insurance Company (USA)'s complaint volume increasing or decreasing?

John Hancock Life Insurance Company (USA)'s complaint history: 2026 (8), 2025 (15), 2024 (12), 2023 (15), 2022 (12), 2021 (9), 2020 (1).

John Hancock Life Insurance Company (USA) Complaints by Year

  • 2026 — 8 complaints
  • 2025 — 15 complaints
  • 2024 — 12 complaints
  • 2023 — 15 complaints (current)
  • 2022 — 12 complaints
  • 2021 — 9 complaints
  • 2020 — 1 complaints

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