John Hancock Life Insurance Company (USA) Insurance Complaints in 2026

Year-in-review analysis of 8 insurance complaints filed against John Hancock Life Insurance Company (USA) during 2026, based on public NAIC and state DOI data.

Key Statistics

Complaints in 2026: 8
Total Complaints (All Time): 72
2026 Share: 11.1%
Coverage Types: 3
States Affected: 1
AI Risk Score: 38/100

2026 Complaint Analysis for John Hancock Life Insurance Company (USA)

In 2026, John Hancock Life Insurance Company (USA) received 8 insurance complaints from consumers across 1 state and 3 coverage types. This represents 11.1% of John Hancock Life Insurance Company (USA)'s all-time complaint volume.

The leading category was life with 4 complaints. Other significant categories: individual (2), health (2).

Geographically, Connecticut led with 8 complaints.

2026 Complaints by Category

Coverage Type	Complaints	%
life	4	50.0%
individual	2	25.0%
health	2	25.0%

2026 Complaints by State

State	Complaints
Connecticut	8

John Hancock Life Insurance Company (USA) Complaints from 2026

life Complaint #CT-7084832-e618ad63 — Connecticut (2026-04-20)
individual Complaint #CT-7084698-1771429b — Connecticut (2026-04-15)
life Complaint #CT-7083735-0d92c9e3 — Connecticut (2026-03-12)
health Complaint #CT-7083539-b28aa569 — Connecticut (2026-03-06)
life Complaint #CT-7083262-ff679e47 — Connecticut (2026-02-27)
health Complaint #CT-7082765-f301ed13 — Connecticut (2026-02-11)
life Complaint #CT-7082669-d5c11cc7 — Connecticut (2026-02-10)
individual Complaint #CT-7082380-4dc6e511 — Connecticut (2026-02-03)

Frequently Asked Questions

How many complaints did John Hancock Life Insurance Company (USA) receive in 2026?

John Hancock Life Insurance Company (USA) received 8 insurance complaints in 2026, according to NAIC and state DOI data.

What types of complaints were filed against John Hancock Life Insurance Company (USA) in 2026?

The most common types: life (4), individual (2), health (2).

Which states had the most complaints against John Hancock Life Insurance Company (USA) in 2026?

Top states: Connecticut (8).

Is John Hancock Life Insurance Company (USA)'s complaint volume increasing or decreasing?

John Hancock Life Insurance Company (USA)'s complaint history: 2026 (8), 2025 (15), 2024 (12), 2023 (15), 2022 (12), 2021 (9), 2020 (1).

John Hancock Life Insurance Company (USA) Complaints by Year

2026 — 8 complaints (current)
2025 — 15 complaints
2024 — 12 complaints
2023 — 15 complaints
2022 — 12 complaints
2021 — 9 complaints
2020 — 1 complaints